We want you to be completely satisfied with your purchase. If you are unhappy for any reason, we accept returns for refunds and exchanges within 7 days for Domestic orders and 21 days for oversea orders after your order has been delivered. All items must be unworn and unwashed in original condition with the tag still attached. Customers will be responsible for shipping and handling charges to return the item. If the package does not reach us safely, we will not be able to complete the refund. Please make sure you get tracking on your returns so that proof of delivery can be verified. No returns or exchanges after 21 days.
Please send your items to the address listed below. Please include your order number and a brief description of what you would like returned or exchanged. This information must be included with your return. Be sure to get a tracking number for your records and allow 2-3 business days for us to process your return once it has been delivered.
Our Return Address: (*Only for returns)
Asterixexx unisex studios
8 Majekodunmi Street
Off Allen Avenue
Ikeja Lagos, Nigeria.
REFUND:
Store credit will be issued to returns received after 7 days for domestic returns and 21 days for International returns.
For credit card payments, please allow 5-10 business days for payment to reflect back into your account.
For PayPal payments, please allow 1-2 business days for payment to reflect back into your account.
EXCHANGES:
We accept exchanges within 21 days after your order was delivered to you. If you wish to return an item that was already exchanged, you can only be provided with store credit if we receive item within 7 days for domestic orders and 21 days for international orders.
CLEARANCE ITEMS:
Returns not permitted for Items bought on clearance.
